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Part Seven: Setting Up in India · Chapter I-1

How the Rules Work in India

In India, the rules for a food business come from three places: the Central Government in New Delhi, the government of your state, and your local body (your grama panchayat, municipality or municipal corporation). This chapter shows you who does what, using Kerala as a worked example, the order in which you are likely to meet each office, and how to find and check the rules for your own address.

Checked on 4 October 2026. Laws, rates and fees change, sometimes several times a year, and in India many of them differ from state to state and from one local body to the next. This chapter gives the national rules and the rules in Kerala. Before you act, check the current position on the official pages listed at the end of this chapter and with your own state departments and local body, and take advice from a qualified professional (for example a chartered accountant, a lawyer or a licensing consultant) on your own situation.

About the official sources in this India section. While this edition was being prepared, many Indian government websites could not be opened, especially Kerala state and local body sites. Some refused the connection, some did not respond, and some showed their rules and fee tables only as scanned images that could not be read reliably. As a result, some government information could not be confirmed from the official source. Where that happened, the chapters say so plainly: a point that rests on a news report or a private website is marked “reported”, and where nothing reliable could be found, the chapter tells you which office to ask. Treat every such point as something to confirm, in writing if you can, with the office concerned before you act on it.

Dealing with government offices: the sure and secure path. Many people who start businesses in India report that some officials expect unofficial payments (often called “speed money”) before they process an application, carry out an inspection or issue a licence. Anyone who plans to set up a business in India should know this before they begin, and should decide in advance how they will respond.

The law is clear, and it applies to the person who pays as well as the person who takes. Under the Prevention of Corruption Act, 1988, as amended in 2018, giving or offering a bribe to a public servant is a crime, punishable with imprisonment of up to seven years, a fine, or both (section 8). If someone acting for a firm or company gives a bribe for the business, including an agent, the firm or company itself can also be fined (section 9). A person who was compelled to pay is protected only if they report it to the police or an investigating agency within seven days.

The best approach is neither to fight the system nor to join in, but to follow official procedure carefully and patiently:

  • Apply online wherever a portal exists (for example FoSCoS for food safety, the GST portal, K-SMART for local body services, and the Labour Department’s e-services). An online application leaves a record: a date, a fee receipt and a status you can track.
  • Pay only the official fee, through the official payment channel, and keep every receipt and acknowledgement number.
  • Make your applications complete. Many delays come from missing documents, so use the checklists and worksheets in each chapter.
  • Be polite and patient, and follow up in writing, quoting your application number. If a matter is delayed beyond the time the rules allow, write to the officer’s superior.

Words of respect. Indian languages carry a strong sense of hierarchy. Most of them have several words for “you” and several verb forms, some that honour the person spoken to and some that lower them: for example aap, tum and tu in Hindi, or thaankal, ningal and nee in Malayalam. In many government offices, officials generally expect to be addressed with honouring words and titles (“sir”, “maadam”, “saar”), while a member of the public is often addressed with familiar or lower word forms that would be thought rude between equals. Anyone who intends to start a business in India should know this in advance, so that it does not come as a surprise or turn a routine visit into a quarrel. Speaking politely, and putting your applications and follow-ups in writing (in English or in the state’s official language), keeps the matter on record and on the facts.

Liaison agents and consultants. In and around many government offices, outside agents offer to prepare the papers and do the follow-up for you. Paying a professional to prepare, file and follow up your applications is legal, and it can save a great deal of time, especially if you are new to the process. Chartered accountants, company secretaries, GST practitioners, lawyers and licensing consultants do this work openly. Choose one who:

  • gives you a written quote that shows the official government fee separately from their own professional fee, and gives you receipts for both;
  • files the application in your name and gives you the application numbers (and, where possible, the log-in) so that you can check the status yourself;
  • never asks for extra money “for the office” or “to speed things up”. If anyone asks for this, say no: it is a request to pay a bribe, and agreeing to it would make you, and your business, part of a crime.

If you are asked for a bribe. You can report it. In Kerala, the Vigilance and Anti-Corruption Bureau (VACB) takes complaints on its toll-free number 1064, on WhatsApp at 9447789100, by email at vig.vacb@kerala.gov.in, or through the complaint page on its website, vigilance.kerala.gov.in. Other states have their own anti-corruption bureaus or vigilance departments; search for your state’s name with “anti-corruption bureau” or “vigilance” on an official (.gov.in) website.

Why it helps to understand the system first

Welcome to Part Seven. The core chapters of this book (Chapters 1 to 20) explain the practical work of opening and running a small restaurant, café or cloud kitchen (a kitchen that cooks only for delivery). They are written for readers in many countries, so they do not name laws, offices or fees. Part Seven does: it explains the rules in India, which office deals with each one, what it costs where the figure could be confirmed, and how to check the position for your address.

Many people expect one office to give them “the restaurant licence”. India does not work like that. A small restaurant needs several separate registrations and licences. Some come from the Central Government and are the same in every state, such as food safety registration and the Goods and Services Tax (GST). Some come from your state, such as registration under the state’s shops law, minimum wages and any liquor licence. And some come from your local body, such as the trade licence and the building permit.

New owners who do not understand this often lose time and money. They sign a rent agreement before checking that the building may be used as a restaurant, or they follow advice that is true in another state but not in theirs. You do not need to learn every law. You need a clear picture of the three levels, a rough idea of which level handles which subject, and a simple method for finding your own offices. With these you can ask the right people the right questions in the right order. That is a sure and secure path.

Money words used in Part Seven

All amounts in Part Seven are in Indian rupees (₹) and are real figures taken from official sources, not the story figures used in the core chapters. Indian amounts are grouped in a special way, and two words appear often:

Chapter I-11 lists these and the other Indian terms used in Part Seven.

The three levels

India is made up of states. Each state has its own government, its own laws on many subjects and its own departments. Below the state are the local self-government institutions, usually called local bodies: elected councils that run villages, towns and cities.

Your local body is often the first office you deal with, because the questions “May this building be used as a restaurant?” and “May I trade here?” are answered there.

What the Central Government handles

For a small restaurant, the main national rules are these. They apply in every state.

What the states handle

Many rules that touch a restaurant are made by each state, with its own law, department, forms and fees: the shops and establishments law (registering your establishment, working hours, holidays and leave); minimum wages; the detailed rules under the labour codes, for which the state is generally the “appropriate government” for shops and restaurants; professional tax (a small tax on employment and trades), in the states that charge it; liquor, under each state’s own excise law and policy; pollution control categories, set by each state pollution control board (Kerala’s rules refer, for example, to the board’s Red category); fire safety, building rules, stamp duty and rent law; and the registration of partnership firms. Under the Code on Wages, no state may set minimum wages below a national floor wage, but no floor wage amount had been found when this chapter was checked. A legal tracker reported in May 2026 that Kerala had only draft rules under the labour codes, and no final Kerala rules had been found when this chapter was checked (Chapter I-6).

What local bodies handle

Your grama panchayat, municipality or municipal corporation usually deals with the trade licence for your business at your premises; building permits and any permit to change the use of a building; property tax; and the collection of waste and the user fees for it. In Kerala, professional tax is also reported to be paid to the local body.

Which level usually handles what

The table below is a starting map, not a complete list. The split differs between states, and between rural and urban areas.

SubjectLevel that usually handles itIn KeralaChapter
Business structure: firm, LLP or companyState (partnership firms); Central (LLPs and companies, through the MCA)Partnership firms register online with the Registration DepartmentI-2
Food safety registration or licenceCentral law (FSSAI), with food safety officers in each stateNews reports describe extra Kerala orders, for example on health cards for food handlersI-3
Trade licence for the premisesLocal bodyA licence from the panchayat or municipality, often called the D&O licence (Dangerous and Offensive trades licence)I-4
Building permit and change of useLocal body, under state building rulesKerala Panchayat Building Rules and Kerala Municipality Building Rules; the panchayat rules (Rule 4(3)) say a permit is needed before changing a building’s occupancy (use)I-4, I-7
Shops and establishments registrationState labour departmentKerala Shops and Commercial Establishments Act, 1960, through the Labour CommissionerateI-2, I-6
GSTCentral and state, one shared systemRegistration needed above ₹20 lakh (₹20,00,000) of turnoverI-5
Minimum wages and hoursState, within the national labour codesRestaurants come under the shops and commercial establishments minimum wage notification (Category D, “Hotel, Canteen, Restaurant”); a revision was in draft in 2026I-6
LiquorState excise departmentKerala Excise Department; its published fee list ties the beer and wine parlour licence to star-rated hotels, classified restaurants and outlets of the state and national tourism development corporationsI-4
Pollution control, waste and fire safetyState pollution control board and fire service; local body for waste collectionKerala State Pollution Control Board (KSPCB); Kerala Fire and Rescue Services, whose involvement depends under the building rules on the building’s occupancy group and sizeI-4
Leases, stamp duty and rent lawCentral law on registering leases; state stamp duty and rent lawKerala stamp duty rates, published by the Registration Department; Kerala Buildings (Lease and Rent Control) Act, 1965I-7

Kerala as the worked example

Part Seven uses one state, Kerala, as its worked example, and describes its laws, departments and local bodies in detail. This does not mean Kerala’s rules are typical, or that they apply anywhere else. If you are opening in another state, use the Kerala examples to see what kind of rule to look for, then find your own state’s version (section I-1.7).

Kerala’s local bodies

Kerala’s Local Self Government Department lists 941 grama panchayats, 152 block panchayats, 14 district panchayats, 87 municipalities and 6 municipal corporations: 1,200 local bodies in all. For a restaurant, the body that matters most is the one for your exact address: the grama panchayat if you are in a rural area, or the municipality or municipal corporation if you are in a town or city. The state department responsible for local bodies is the Local Self Government Department (LSGD).

K-SMART: Kerala’s online system for local bodies

Kerala’s local bodies now offer many services through an online system called K-SMART. According to published reports, it was developed by the Information Kerala Mission for the LSGD, started in the cities and towns on 1 January 2024 and was extended to all panchayats in April 2025. The services reported include building permits, payment of property tax and professional tax, business and trade licensing, and a “Know Your Land” service that shows planning information about a plot. The official K-SMART pages could not be read for this book, so confirm with your local body which services you can use online and which still need a visit to the office.

The usual order of steps

The order matters, because many approvals depend on earlier ones. In Kerala, for example, the Labour Commissionerate’s list of documents for registering your establishment includes a copy of your local body licence, and a licensing consultant’s guide reports that the trade licence application asks for papers about the building, such as the owner’s consent and the current property tax receipt. The list below is the usual order; yours may differ, and several steps overlap.

  1. Get advice and choose a structure. Talk to a chartered accountant, choose a structure, get your PAN and register your firm, LLP or company if you need to (Chapter I-2).
  2. Before you sign a rent agreement, check the building with the local body. In Kerala, the Kerala Panchayat Building Rules, 2019 (Rule 4(3)) say that nobody may change the occupancy (use) of a building from one group to another without first getting a permit from the Secretary of the panchayat; in towns and cities the municipal building rules apply, so ask the municipality or corporation. Ask whether the building may be used as a restaurant, whether a change of occupancy permit is needed, and whether the building has the papers the trade licence will need (Chapters I-4 and I-7).
  3. Check the other approvals the building needs: fire safety, which in Kerala depends on the building’s occupancy group and size, and the category the state pollution control board gives restaurants (Chapter I-4).
  4. Sign the rent agreement, register it and pay stamp duty where required, then carry out the building work with any permits needed (Chapters I-4 and I-7).
  5. Apply for the local body trade licence. In Kerala, a published copy of the panchayat licensing rules gives seven days to issue it once the required clearances and fee are in; ask your local body how long it takes in practice (Chapter I-4).
  6. Apply for your FSSAI registration or licence on FoSCoS before you start selling food. The rules give seven days to deal with a registration and 60 days for a licence (Chapter I-3).
  7. Register under the state shops law (in Kerala, within 60 days of starting), and register for GST when required (Chapters I-2, I-5 and I-6).
  8. Before your first employee starts, learn the minimum wages and the hours rules for your state, prepare appointment letters, and register with ESIC and EPFO when your staff numbers reach their limits (Chapter I-6).
  9. Apply for a liquor licence, if you need one and can get one, once the approvals it depends on are in place (Chapter I-4).

Chapter I-12 brings all the steps together with timings.

Visit the local body office before you sign a rent agreement or pay an advance. The answer to “Can this building legally be a restaurant, and what papers will the licence need?” can decide whether a property is worth renting at all. Chapter 5 explains how to choose a location; Chapter I-7 explains Indian leases.

Three founders, three different maps

The founders in this book deal with different offices because their businesses differ. Leena serves no alcohol in her first year, so she needs no liquor licence, but her dining room means her local body, the food safety officer for her area and the labour office all take an interest in her café. Rekha and Suresh Kumar plan to serve wine and beer, so they added the state excise department to their list and asked, before signing anything, whether a restaurant like theirs could be licensed at that address and what it would need first. Faisal never has customers on his premises, but he still asked his local body which licence a delivery-only kitchen needs, and he knew the delivery apps would not list him without a valid FSSAI number. Each of them filled in a sheet like Worksheet I-1.1 before choosing a property.

Online services and free official help

India has several official online services that bring approvals together. Use them, but treat each as a starting point: none of them covers every licence a restaurant needs.

Many private websites and agents offer to obtain licences for a fee, and some look like official pages. Before you pay anyone, check that you are on a government website (most end in .gov.in or .nic.in), find the official fee there, and understand exactly what an agent is charging for. Udyam Registration and instant e-PAN for individuals are free when you apply yourself.

Duties that apply to almost every business

Some duties apply to almost every restaurant in India, whatever its size:

Checking the rules where you are

Because the rules depend on your exact address, the most useful skill in Part Seven is knowing how to find your own. Here is a method that works in any state.

Step 1: Confirm which governments cover your address

Write down your state, your district, and the grama panchayat, municipality or municipal corporation (and ward) that covers the building. The building’s property tax receipt shows which local body collects its tax.

Step 2: Find your state’s version of each rule

Each state names its laws and departments differently. Search your state government’s and labour department’s websites for terms such as “shops and establishments registration”, “minimum wages notification”, “professional tax”, “trade licence”, “excise licence” and “pollution control board categories”. Some examples show how much states differ:

Step 3: Make a list of the offices to contact

Use the rows of Worksheet I-1.1 as your list: for most restaurants, the local body, the state labour office, the food safety officer for your area, the fire service, the pollution control board, the registration office, a GST professional, the excise office if you hope to serve alcohol, and your accountant.

Step 4: Ask good questions

When you contact each office, have your address and a short description of your business ready (for example, “a 40-seat vegetarian restaurant with no alcohol” or “a delivery-only kitchen with no customers on site”). Then ask:

Ask for answers in writing where you can, or send a short email confirming what you were told, and keep it with Worksheet I-1.1.

How Part Seven is arranged

Part Seven has twelve chapters. The core tells you how to do something well; Part Seven tells you what the law in India requires, how it works in Kerala, and how to check your own position.

ChapterWhat it coversRead it with
I-1 How the Rules Work in IndiaThe three levels of government, the main bodies, Kerala as the worked example, the order of steps, single windows, finding your local rulesChapter 1
I-2 Your Business StructureSole proprietorship, partnership firm, LLP and company; PAN and TAN; Udyam Registration; shops and establishments registration; names and trade marksChapters 2 and 4
I-3 FSSAI Registration or LicenceWhich registration or licence you need, fees, FoSCoS, hygiene rules, food handler training and health checks, inspections and penalties, Kerala ordersChapters 3, 9 and 12
I-4 Other Licences and PermissionsThe local body trade licence, building and change of use, fire safety, pollution control and waste, liquor, gas cylinders, signs, music, smoking, trade marksChapters 5, 8, 10 and 15
I-5 GST and Other TaxesGST on restaurant service, registration, the composition scheme, returns, service charge, income tax, tax deducted at source, professional taxChapters 7, 16 and 17
I-6 Employing Staff in IndiaThe four labour codes, Kerala minimum wages, hours, holidays and leave, EPF and ESI, bonus and gratuity, young workers, migrant workers, ending employmentChapter 13
I-7 Premises and LeasesRegistering a lease, Kerala stamp duty, Kerala rent law, what to check before you signChapter 5
I-8 Typical Costs in IndiaReal cost levels for wages, electricity, gas, water and licences, to compare with your own quotesChapters 16 and 17
I-9 Funding in IndiaMudra loans, collateral-free bank loans, credit guarantees, PMEGP and Kerala schemesChapter 16
I-10 Delivery Apps and Digital PaymentsDelivery apps and their terms, GST on app orders, ONDC, UPI and card payments and their feesChapters 7 and 15
I-11 Indian Terms and MoneyA glossary of the Indian terms used in Part SevenAny chapter
I-12 The India Master Checklist and TimelineEvery step in order, with timingsChapter 19

How each chapter is written

Every chapter gives the national rules; the Kerala rules in detail; how other states differ, with labelled examples that are never a complete list; and how to find and check the rule where you are. Where a fact could not be confirmed from an official source, the chapter says so. Read a core chapter first; where it says the rules depend on your country, it sends you here. Note each legal step and office in your plan, with time for approvals, and check the official pages before you act.

How to keep up to date

Indian rules have changed a great deal in the last two years, at every level. In the eighteen months before this chapter was checked, for example:

More changes are announced. The Government and the National Payments Corporation of India (NPCI) announced in September 2026 that from 15 October 2026 a merchant discount rate (MDR, a fee paid by the business, not the customer) of 0.4% will apply to UPI payments to merchants above ₹2,000, capped at ₹300 for payments of ₹75,000 or more. Payments of up to ₹2,000 stay free, and small sellers who receive up to ₹1 lakh a month through UPI QR codes directly into their own personal bank accounts are exempt; ask your bank whether this applies to your business account. News reports say a challenge is before the Supreme Court, which did not stop the start date. Ask your bank or payment provider (Chapter I-10). Announced changes can themselves change before they take effect.

These habits will keep you on a sure and secure path:

Key points

  • India has no single licence for restaurants. You deal with the Central Government, your state government and your local body (grama panchayat, municipality or municipal corporation).
  • National rules include food safety (FSSAI), GST, income tax, company law, the four labour codes with EPFO and ESIC, Udyam Registration, RBI rules on payments and loans, and the national waste rules.
  • States set their own shops and establishments law, minimum wages, professional tax, liquor rules, pollution control categories, fire and building rules, stamp duty and rent law. Local bodies issue trade licences and building permits and collect property tax and waste fees.
  • This edition uses Kerala as its worked example. Never assume a Kerala rule applies in another state: find your own state’s version.
  • Order matters. Check the building with your local body before you sign a rent agreement; and in Kerala the shops registration asks for a copy of your local body licence.
  • Online services such as K-SWIFT, SPICe+, FoSCoS and Udyam help, but none covers every approval a restaurant needs.
  • Find your own rules by confirming your state and local body, contacting each office, and asking what you need, how long it takes and what it costs.
  • Rules changed often in 2025 and 2026. Check the date on official pages and confirm figures before you act.

Worksheet I-1.1: My state, my local body and my offices: who regulates what

First write your address details. Then fill in one row for each subject as you find the office that deals with it. Keep this sheet at the front of your business file and update it when contacts change.

My business address
State and district
Local body (grama panchayat, municipality or municipal corporation) and ward
Food safety officer for my area
Labour office for my area
My chartered accountant
SubjectOffice (central, state or local)Website or portalPhone and contact nameNotes: what I need, fees, timing
Business structure: firm, LLP or company registration
PAN and TAN
Udyam Registration
Building use and change of occupancy
Building permit and occupancy certificate
Fire safety
Pollution control board category and consent
Local body trade licence (in Kerala, D&O licence)
FSSAI registration or licence
Shops and establishments registration
GST registration
Professional tax (if my state charges it)
Minimum wages and labour rules
EPFO and ESIC (when staff numbers reach the limits)
Lease registration and stamp duty
Waste collection and user fees
Signboard permission
Excise (liquor) licence, if needed
Insurance agent
Lawyer or licensing consultant

If an office says a subject belongs to someone else, write down the office it names. Note the date of every conversation and the name of the person you spoke to.

Worksheet I-1.2: My order of approvals

Use the order in section I-1.4 as a starting point. For each step, ask the office what must be in place before it can act, and how long it usually takes. Then work out the latest date you can start each step and still open on time.

StepOfficeNeeds first (other approvals or documents)Usual timeLatest start dateDone (date)
Structure, PAN and registration
Building check with the local body before the rent agreement
Fire and pollution control checks
Rent agreement signed and registered
Building work and permits
Local body trade licence
FSSAI registration or licence
Shops and establishments registration
GST registration
Staff: appointment letters, ESIC, EPFO
Liquor licence (if needed)

Add a margin of a few weeks to every time you are given. Approvals can be slower than the official time limits, and one late approval can hold up the next.

Official sources

Checked on 4 October 2026. Page titles and addresses may change; search the title on the website named if a link no longer works.

Other sources

These are not official sources. They were used only where no official page could be read, and the facts taken from them are described in this chapter as reported.